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Process Review
Training Material Development
Training Documentation
Training Scheduling and Notification
Training Enrollment and Confirmation
Coaching and Mentoring
Change Management Processes
On-line or Web Based Training
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CCSI professionals have managed and administered training programs for over 2,000 users.
The highlights of our training programs are:
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User training materials are role-oriented. The user receives only the training material relevant to her/his job function. |
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Training materials are distributed to the users as they attend training. Users are able to make notes on the materials during classes, thereby building their own reference material. This creates a feeling of ownership in the manuals. |
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Our documentation has a "need to know" structure. We concentrate on business processes, and on specifics the user must know. We do not document transactions or processing that is not specific to your company. |
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CCSI documentation is tutorial-style, modular and easy to maintain. |
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We provide users with learning aids such as Exercises and Quick Reference Cards. |
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