To achieve effective, cross-functional education and training of your workforce, it is essential that any education program you implement make significant use of your own employees as instructors.

This is a key element in the knowledge transfer process between your staff and your implementation consultants.

It is also the primary mechanism for ensuring that the unique complexities of your company's business processes are adequately communicated and understood during training.

By coaching your internal instructors, we gain the added benefit of ensuring that you become independent of external consulting support as soon as possible.